Warriors Martial Arts - Kyokushin Karate, Craigieburn Logo

Terms and Conditions

LIABILITY

All members and their guests use Warriors Martial Arts facilities and Home-Based Training programs at their own risk. Warriors Martial Arts cannot accept responsibility for damage or injury caused through use of any facility or Home-Based Training location. Furthermore, Warriors Martial Arts is not responsible for any lost or stolen items, or damage to property or vehicles. Damage to Warriors Martial Arts property must be paid for by any member, or their parent/legal guardian who wilfully or negligently causes such damage. Members are responsible for damage caused by their guests or children.

ON-LINE SECURITY

Our site may provide you with the ability to use usernames, passwords or other codes or devices to gain access to restricted portions of our site. The content contained in such restricted areas is protected intellectual property.

Minors should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the Internet.

MEMBERSHIP TERMS & CONDITIONS

It’s a condition of enrolment that members are aware of and agree to abide by the Warriors Martial Arts terms and conditions. We also expect students under 18 years, and parents on their behalf, to read and understand these terms and conditions.

Warriors Martial Arts offers two membership types — an upfront membership or a fortnightly direct debit membership. Respectfully, practising members must be financial members.

All membership fees must be paid in full as agreed. Members acknowledge that all fees are paid via direct debit two (2) weeks in advance, or 6- or 12- months upfront. Members also understand and agree that sufficient funds must be in your nominated account by the due date to enable the direct debit to be honoured on the debit date.

Warriors Martial Arts staff are trained to explain to you the terms and conditions of our memberships, to ensure that you make an informed decision when joining Warriors Martial Arts for your training needs. Membership fees are calculated over a 12-month period irrespective of holidays. To clarify, Warriors Martial Arts is closed on public holidays, membership fees for that fortnight will not be adjusted any further.

All members understand that the purchase of either an upfront membership or a fortnightly direct debit membership provides you access to Warriors Martial Arts classes, in accordance with the Warriors Martial Arts membership purchased, rather than the attendance of those classes. Fees are ongoing regardless of how much or how often you access or use your membership, and unattended classes cannot be redeemed/refunded/transferred for use at a later date.

Furthermore, members acknowledge and understand that Warriors Martial Arts do not provide ‘make-up’ classes in the event you do not attend your allocated class for any period of time. Members acknowledge that it is their prerogative to attend classes as often or as frequently as they desire, on their allocated class days.

Terms and conditions are subject to change without notice and posted on www.warriorsmartialarts.com.au. New conditions are effective immediately from the date of change. Members are encouraged to check the terms and conditions regularly via our website to ensure they are up to date with the terms and conditions of membership at Warriors Martial Arts.

MEMBERSHIPS OPTIONS

Upfront Memberships

Upfront memberships are available at discounted rates for either 6 or 12 months. To qualify for the discount, new members must pay in full at the start of their membership period. When an upfront membership is renewed, discounts apply only when payment is made within 14 days of the renewal date. Upfront memberships are non-refundable, and cannot be transferred to any other person under any circumstance, and cannot be used as credit for any other Warriors Martial Arts product/s or service/s.

Direct Debit

Direct Debit fortnightly memberships are calculated over a 12-month period irrespective of centre closures or holidays. This membership type is pay-as-you-go and ongoing for a 12-month period, to be renewed automatically. Payments are made via direct debit to your credit or debit card, cheque or savings account. Changes to direct debit memberships can be made with at least 3 business days’ notice by filling out a new direct debit request form available at reception. We will assume your payment method is correct and will continue to bill membership fees and charges relating to your membership. The recurring payment is not a contract. Members can cancel the recurring payment, at least 14 days before the date when their next payment is due.

Clients acknowledge Warriors Martial Arts use a third party direct debit company to process fortnightly direct debits, and furthermore, acknowledge credit and debit cards have fees associated with their nomination of use, and failed payments have a dishonour fee associated with them at the discretion of the third party direct debit company. Clients should refer to the terms and conditions of the third party direct debit company for more details. Clients also understand that all failed payments will be reattempted after three (3) business days.

Direct debit memberships are non-refundable, and cannot be transferred to any other person under any circumstance, and cannot be used as credit for any other Warriors Martial Arts product/s or service/s.

ONLINE MEMBERSHIPS

Online memberships can be purchased directly from the Website and are managed by Warriors Martial Arts and are billed using a third party direct debit system. The online membership fee is recurring and will apply regardless of how much or how often you access or use your membership.

All website purchases are processed securely via our third party payment gateway providers. You must refer to their terms and conditions for additional information.

Payment must be made at the time of purchase and before you have access to your training. Online memberships will be auto-renewed on the first day of your next billing period unless you expressly indicate to us you do not wish to renew. You must notify us of any change to method of payment (credit card details).

We will assume your payment method is correct and will continue to bill membership fees and charges relating to your membership. The recurring payment is not a contract. Members can cancel the recurring payment, at least 14 days before the date when their next payment is due.

ANNUAL ADMINISTRATION FEE

You also acknowledge and understand there is an annual administration cost of $75.00 payable upon commencement of your membership with Warriors Martial Arts, and is to be paid annually on the anniversary of your membership with Warriors Martial Arts.

MEMBERSHIP DISCOUNTS

Family discounts are applied for immediate family members only. A 10% discount is applied for the second family member joining, and a 20% discount is applied for the third and any further family members joining. Discounts are applied to direct debit memberships only, and cannot be claimed in conjunction with any other offer.

Family discounts do not apply to equipment costs or events.

PROMOTIONAL OFFERS

Warriors Martial Arts may provide promotional offers periodically throughout the year. Promotional offers are available to new clients only, and cannot be claimed in conjunction with any other offer.

In order to receive the full benefits of the promotional offer, a minimum term of 3 months is required to prevent being charged the full, retail cost of the promotional offer. For example, if you sign up to receive a free uniform, cancelling your membership inside 3 months of joining will result in being charged the retail cost of your uniform.

MEMBERSHIP HOLD

Membership holds allows members to place their membership on hold, securing their spot in class and their membership price. As long as membership fee payments are up-to-date, members can suspend their Membership for a minimum of 7 days.

Karate memberships can be placed on hold for a maximum of 8 weeks per calendar year, and for a maximum of 12 weeks per calendar year for adult memberships. For karate memberships, for the first 4 weeks of membership hold each calendar year there is no charge, and any further hold period, up to a maximum of 8 weeks, will be charged at 50% of membership fees to keep your spot in classes secure.

To suspend a membership, fill out the Membership Hold Request form on the Warriors Martial Arts website.

The Grading Syllabus explains how suspension may affect gradings.

If you have a query or concern about membership suspensions, contact management at info@warriorsmartialarts.com.au, or 0452 217 324.

MEMBERSHIP CANCELLATION

Members can cancel their membership any time after joining with 14 days’ notice, at a cost of $0. To cancel a membership, fill out a Membership Cancellation Request Form on the Warriors Martial Arts website. Membership fees must be paid in full to the effective date of cancellation. Members can keep training until the effective date of cancellation.

In the event membership fees are not up to date at the time of cancellation, members will be unable to rejoin in the future until any and all outstanding fees are brought up to date.

Members who choose to cancel their membership and rejoin rather than suspend their membership will be charged a $150 rejoin fee, and are subject to the club’s current membership fee prices.

CHANGE OF CONTACT DETAILS AND COMMUNICATION

All members understand it is their responsibility to notify Warriors Martial Arts staff of any change in their contact details including but not limited to their mailing address, email address or telephone numbers as soon as possible. It’s essential that you keep this information up-to-date so that we can contact you if necessary or in an emergency. Members acknowledge and understand that email, website and social media is the primary method of communication from Warriors Martial Arts, and members accept their responsibility to check their email, the Warriors Martial Arts website and social media frequently to ensure they are up to date with news and events from Warriors Martial Arts. If incorrect contact details are provided, or if the participant fails to check these methods of communication on a regular basis, the participant will not hold Warriors Martial Arts responsible for not providing said communications.

HEALTH DETAILS

The participant acknowledges the need to provide the trainers and staff at Warriors Martial Arts correct and current health information. The participant further acknowledges Warriors Martial Arts cannot be held responsible for any injury or illness that may arise if incorrect or misleading health information is provided. The participant understands Warriors Martial Arts must be informed, as soon as reasonably possible, of any new or developing injury/illness/allergy, to allow Warriors Martial Arts staff to reasonably ensure the participant's health and safety during participation in classes and/or personal training sessions.

PRICE INCREASE

Warriors Martial Arts reserves the right to increase membership fees at any time. Membership fees at Warriors Martial Arts will be increased by a fixed 3% annually on the 1st January each year.

MEMBER INSURANCE

Annual student accident insurance is compulsory through our club insurance provider. Policy and claims information is available from Warriors Martial Arts management. Claims must be made directly to the insurer, not Warriors Martial Arts within 30 days of the incident. The incident must be recorded on an Accident Report Form at the time it occurs. Student accident insurance is not intended to replace members’ own medical/hospital benefit insurance.

MEMBERSHIP BARCODE TAGS

Each member receives a member identification barcode tag upon joining. Your tag will be issued within 14 days of you joining Warriors Martial Arts. New cards are not issued to renewing members.

REPLACEMENT TAG

If your membership barcode tag is damaged, lost or stolen, a $10 replacement fee applies.

BARCODE TAG USE

All members must show their Membership Barcode Tag at reception when entering Warriors Martial Arts. The number on the back of the tag is used to record each visit. No card means no entry.

REFERRALS / LOYALTY PROGRAM

If you encourage a friend to do a free trial at Warriors Martial Arts and they decide afterwards to join, tell them to mention your name at enrolment, and you’ll receive a $50 gift voucher. Gift vouchers are redeemable for Warriors Martial Arts classes and merchandise. Vouchers are valid for 12 months and can be used collectively. They are not redeemable in cash. Members understand that if their referred friend does not mention their name at enrolment, a gift voucher will not be issued.

TRAINING AND FACILITIES

Progress and Concerns

Members can discuss their progress or concerns with our instructors or staff at any time.

Class Attendance

Members acknowledge and understand that Warriors Martial Arts do not provide ‘make-up’ classes in the event you do not attend your allocated class for any period of time. Members acknowledge that it is their prerogative to attend classes as often or as frequently as they desire, on their allocated class days.

Class Frequency

Students on a base Upfront Membership or Direct Debit Membership can train up to 2 times per week.

All members must understand that the purchase of either an upfront membership or a fortnightly direct debit membership provides you access to Warriors Martial Arts classes, in accordance with the Warriors Martial Arts membership purchased, rather than the attendance of those classes. Fees are ongoing regardless of how much or how often you access or use your membership, and unattended classes cannot be redeemed/refunded/transferred for use at a later date.

KARATE GRADINGS

The participant, and/or parents/guardians of participants, understand that a 'Grading' is the event whereby Warriors Martial Arts Karate students test for their next rank. The participant further understands that participation in karate gradings is done so at your own risk, and is subject to the conditions of participation.

Participants and/or parents/guardians of participants understand that by completing and submitting a grading application form to Warriors Martial Arts, he/she agree to abide by the rules of the grading and declare they are physically fit and healthy to participate in such a grading, and have not been advised otherwise by a health professional.

MARKETING/PROMOTION STRATEGY

The participant understands that management reserves the right to take photos/videos of activities during classes, which may be used in marketing/advertising material. The participant agrees that any pictures, audio, or visual recordings taken of him/her in connection with the class can be used for publication, promotion, articles, shows and advertisement without additional consent and without compensation at this time or any other time.

The participant further understands that Warriors Martial Arts management must be advised in writing should he/she not wish for his/her photo/video to be taken during his/her participation in classes.




CODE OF CONDUCT

We believe members should always act in a way that acknowledge pride in Warriors Martial Arts and themselves. Warriors Martial Arts members are expected to always use common sense and are regarded as being under the centre’s discipline when on the premises or at Warriors Martial Arts functions.

To maintain a comfortable atmosphere in the centre, and to allow members to train in a positive environment, we ask that members exhibit disciplined and responsible conduct.

Warriors Martial Arts retains the right to discipline, suspend or dismiss any member from its club, on the grounds of unsatisfactory conduct or performance of the member or the member's parent, or failure to observe any of our rules Take pride in your uniform by wearing it neatly and appropriately.

Always use common courtesy, good judgement and general good manners, which includes responding kindly and politely to the words and actions of other people.

Be considerate and respectful of others, which includes considering the volume of your voice, swearing and offensive language.

Consider your own safety as well as the safety of others — be careful where you place your possessions Gum is not permitted on club premises, or when representing Warriors Martial Arts at functions.

RIGHT OF ADMISSION

Warriors Martial Arts reserves the right to refuse admission to any person, including members, and has the right to cancel any membership without warning or notice due to inappropriate behaviour, unpaid fees, failure to comply with Warriors Martial Arts etiquette, or for any other reason that Warriors Martial Arts management may decide.

Training Rules and Guidelines

Warriors Martial Arts is committed to providing positive and dynamic martial arts training facilities. To do so, some guidelines need to be followed for the benefit of all members and for the constant and never-ending improvement of the training centre. We want you to train effectively and realise your goals.

Members are asked to not infringe on the rights of others, nor bring discredit through their actions on themselves or Warriors Martial Arts.

Adherence to our rules and guidelines will help us to run the club more efficiently and let us serve you better.

Grooming and Personal Hygiene

Karate is a close contact sport. We ask that members maintain high standards of personal hygiene and keep their fingernails and toenails clean and trimmed.

Members who take part in competitions or demonstration teams should also take extra care of their personal appearance, as they are seen as role models to a broad audience. They must set a good example, as the image they project portrays the reputation of Warriors Martial Arts.

Training / Dojo Ettiquette:

CONDITIONS OF PARTICIPATION

Participation in Warriors Martial Arts classes will involve physical activity and/or participation in martial arts. Warriors Martial Arts management and staff will provide all reasonable and appropriate instruction to ensure each participant's health and safety. However, the participant understands that participation in any physical activity at Warriors Martial Arts holds the risk of personal injury in the course of instruction and, with this knowledge, agrees to assume the risk of any injury and damages to the participant during the class, personal training session, event, and/or seminar.

Specifically, the participant agrees to hold harmless Warriors Martial Arts and all other individuals, organizations, sponsors, promoters, operators, hosts, instructors, associations, schools, owners, officials, directors, employees and other participants connected with the class from all losses, damages, injuries, causes of actions, claims, or complaints in the event that the participant is damaged or injured in any way during the participation, instruction and/or performance of any exercise or during any activity associated with the class location or during transit to or from the class.

Participant further agrees to strictly obey instructors and observe safety rules.

Because of the physical demands of the programs run by Warriors Martial Arts, the participant understands that he/she must be in good physical condition to participate in classes, events, seminars, gradings, training camps, tournaments, and any other occasion run by Warriors Martial Arts. The participant understands that in case of injury, the only medical treatment Warriors Martial Arts will provide is first aid.

In the event the participant is under the age of 18 years and membership terms and conditions must be agreed to by the parent and/or guardian of the Warriors Martial Arts member/participant, it is the parent/guardian's responsibility to ensure their presence at the premises during classes in which their child/ren are participating, in the event of an emergency, or during any circumstances in which their child/ren require their attention and/or intervention. Furthermore, parents and/or guardians must be present to pick up their child/ren after class and ensure their safe return home. Warriors Martial Arts management and staff are not responsible for the safety of members at class finish times in the event of a parent/guardian's absence. If, in a period of absence, a member under the age of 18 years requires medical attention, the parent/guardian authorize Warriors Martial Arts management to call an ambulance, if deemed necessary, to ensure their health and safety.

WAIVER

Members, their parents or legal guardians realise that sometimes injuries may occur while doing martial arts and sports due to accidents. They will not hold Warriors Martial Arts, its instructors or event organisers and helpers responsible for any injuries that may occur at Warriors Martial Arts Club, Events or during Home Based Training away from Warriors Martial Arts centres and away from the presence of an Instructor and agree to Warriors Martial Arts staff seeking medical help or administering first aid in the case of injury as deemed appropriate. Costs associated with the injury will be the responsibility of the member, parent or legal guardian.



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